This article will tell you step by step process to enable or disable COD (Cash on Delivery) payment method on your store
- Login to the Kartrocket admin panel using your credentials.
2. Navigate to Rules > Payment Options in left menu
3. Find Cash on Delivery, the screen shot is mentioned below:
4. Click on the Install button. Once it is installed, ‘Setting’ button will now appear at the same place where Install button was located.
5. Now click on Setting button and enable the payment method in the next screen. Fill in the details on the Settings page as shown below
6. Field Explanation
a) Name: The name that you enter here is visible on the website for this Payment option. In case you leave it blank, the default name COD (Cash on Delivery) will reflect .
b) Use COD Verify - Please set this to Yes in case you want to enable COD verification. By enabling this, customer will receive an OTP (onetime password) on the mobile number as mentioned in the order. Once customer verifies it, the COD order gets confirmed.
c) Total - Enter the minimum order value after which this payment option becomes available to user. E.g.:
Case-1: If you want COD (Cash on Delivery)to be shown to the customers for all the orders irrespective of the order value – Enter the smallest amount such as 0.01, so it this case COD (Cash on Delivery) payment option will reflect for all the orders whose values are above INR 0.01.
Case-2: If you want COD (Cash on Delivery) to be shown to the customers when the order value is greater than Rs 1000, enter 1000 in the field .
Case 3: If you want COD (Cash on Delivery) to the customers for an amount range such as INR 1000 - INR 5000, unfortunately this can’t be achieved by using only this app. Kartrocket platform has another app named as “Cart Rules”* that can be used along with COD app to achieve this.
d) Custom Pin Code - Using ShipRocket system, your store is already intelligent to automatically enable or disable the COD option for PIN codes that are not serviceable by any of the courier providers empanelled with us. However, if you need to setup your own pin code allowance list, you can click on the “Insert Custom Pin Codes” and it redirects to the “Pin Code Restriction” app.
e) Order Status - This is the status to which the order will be set after you receive a COD order. If ‘Use CoD verify’ is set to Yes, the status should be “Pending” else it should be set as “CoD Confirmed”.
f) Geo Zone: Geo Zone is a group of zones. You can select the Geo zone from the dropdown and restrict the CoD payment option to the unselected Geo Zones. You can also select “All Zones” if you want to give CoD option to all the Geo zones. Geo Zone works on the Country and State selected by the customer while entering the shipping address during checkout. You can also add/edit/delete Geo zones from Settings > Localization > Geo Zones
g) Status - To allow the users to pay through COD, set the status to ‘enabled’. Else you can set status to disabled if you want to completely turn off COD payment option on your store.
h) Sort Order:You can enter the sort order as 1,2 etc. to manage the front-end position of the CoD payment option. Eg: If you set the Sort order to 2, it will appear at the second position in the payment options on the left menu on the payment page .
7. Post configuration, click on Save button to save the settings. Now the COD (Cash on Delivery) payment option is configured and will reflect on your website.