All the orders that are placed on your website shows in the Kartrocket dashboard.
Go to Orders>Process Orders

  1. Here, left section lists all the orders that are placed on your website

2. When you click on the order here, it shows all the details of the selected order on the right side.

3. Click on Generate link to generate the invoice number.
4. Refer to the Comment in Order history section to see any special comments that customer might have given for the order.
5. Click on Ship button given on the top right corner.
6. You will get the option to select the courier company of our choice. The pop-up will list all the companies that are available for you on your pick up pincode.

7. In case you want to ship using your own courier partner and keep the records of shipping in the Kartrocket panel select Other option ,enter Courier company name & AWB number. Now click on proceed.
8. Once the AWB is assigned the order status changes to Ready for Dispatch.

9. The assigned AWB number shows in the right hand side with the order details.

10. You also have an option to edit the customer address in case needed & re-assign AWB number.

11. Click on the Print button to print Shipping Label & Invoice.

12. Once you have all the orders in Ready to Dispatch status for a particular day. Select all the orders(by clicking on the checkbox) & Generate Pick Up.

13. Status of the order changes to shipped automatically once the courier company picks the packet and scans it in their branch office.

**Note: for orders shipped by your own courier company the status has to be changed manually by you.
14. Print Manifest Sheet: manifest sheet is the physical proof that you have handed over the shipment to the courier company

15. The Status Changes To Delivered Once The Shipment is delivered to the customer.

**Note: for orders shipped by your own courier company the status has to be changed manually by you.

**Print 2 copies of manifest, give one to the courier personal and get the 2nd signed by the courier runner with his details and keep it with you for future reference.
**Print 2 copies of invoice, one to be kept inside the box & another to be handed over to the courier guy.
**Print 3 copies of shipping label,one needs to be pasted on the packet,2 copies  need to be handed over to the courier guy.
**1 copy COD label, which need to be handover to the courier guy or you can paste it on the top with  shipping label.(also call it Return Label-its under FedEx priority overnight-Reverse address reflected on it -From -Customer address/To-shiprocket Address)

Prints needed for other courier companies- Aramex / firstflight/ Bluedart/Delhivery/EcomExpress 

2 copies of invoice, 1 copy of shipping label & 2 copies of manifest is required

Did this answer your question?